Privacy Policy

Updated: October 10, 2024

The following is our Privacy Policy.  This Privacy Policy describes how Cascade ICF, LLC (“we”, “our”, “us”) collects, uses and shares your personal and/or business information when you use our website www.CascadeICF.com (“Website”) and any of our subdomains, or contact us directly.  Do not use this Website if you do not agree to the terms.  By continuing to use this Website, or providing us with any personal or business information, you agree to the terms of the Privacy Policy. 

In this Policy, “we”, “our,” or “us” refers to Cascade ICF, LLC.

“Website” refers to https://www.CascadeICF.com

The “Contact Us” form or the “Request a Quote” form is hereinafter referred to as “form” or “forms”

INFORMATION WE COLLECT

We may collect and process the following types of personal information about you when you visit the Website or contact us directly:

• Name
• Phone number
• Email address
• Physical address when a product will be shipped to you
• Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect information like Name, Email and other available fields.
• Location, IP address and browser type: we’ll use this for purposes like geolocating users and reducing fraudulent activities.
• Transaction Details: we’ll ask you to enter this so we can, for instance, keep track of your payment details for purchases.
• Information we collect when you use our Website, such as your domain name, Internet protocol (IP) address, time zones and browser data.
• Information we collect when you contact us directly through email, telephone and text.
• Information and comments you communicate to us through our Website using our “contact us” and “request a quote” forms.
• Information left in the forms, and also the visitor’s IP address and browser user agent string to help spam detection.
• Information about individual web pages or products that you view
• Visitor comments may be checked through an automated spam detection service.
• What websites or search terms referred you to the Website

NOT FOR CHILDREN

This Website is not directed at, nor intended for use by, children.  We do not collect information from children.  As a result, if you are under the age of eighteen (18), you are prohibited from accessing or using the services, including the Website, or providing us with your personal information. Immediate efforts will be made to comply with a request for deletion of information provided by a child.  Please contact us using the contact information shown below.

When visitors leave comments on the Website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

HOW WE COLLECT INFORMATION

We may collect personal information as follows:

• We may collect information you provide when you use our Website, including when you fill in a form or forms on our Website, complete a survey on our Website, create an account, post material to our Website or download content from our Website.
• We may collection information you provide directly when you contact us by phone, email, or text message.
• We may collect information from you when you submit architectural and/or engineering plans, drawings, sketches or worded text.

We collect Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit  http://www.allaboutcookies.org
• “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.

We use information for:

• Functionality: to recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
• Advertising: to collect information about your visit, the content you viewed, the links you followed, and information about your web browser, time zone, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

PAYMENT CARD TRANSACTIONS:

All online payments for purchases made through the Website are completed using third-party vendors’ online payment systems. When processing payments, some of your data will be passed to said vendors, including information required to process or support the payment, such as the purchase total and billing information.  We do not have access to your credit card information for such online payments. Any personal or financial information you provide to our online payment system is subject to the third party’s privacy policy and terms of use, and we recommend you review these documents before providing any personal or financial information.

Payment card/credit card transactions on the Website are processed by the third-party vendor Stripe. Please see Stripe’s privacy policy at https://www.stripe.com

We may, from time to time, facilitate payment card/credit card transactions outside the Website, using SquareUp.com.  We recommend you review these documents before providing any personal or financial information. Please see SquareUp’s privacy policy at https://squareup.com/us/en/legal/general/privacy-no-account

DISTRIBUTORS, BUSINESS PARTNERS AND OTHER THIRD PARTIES:

We may share your personal information with third parties that ship our goods and products in order to process and manage purchases made by you, such as:

• Beaver Plastics https://beaverplastics.com/
• Logix ICF https://logixicf.com/
• Polyguard  https://polyguard.com/
• ClearCo Fasteners  https://policies.hibuwebWebsites.com/privacy-policy

We may share your personal information with Google Analytics to help us understand how our visitors use the Website – you can read more about how Google uses your personal and business information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

EMBEDDED CONTENT FROM OTHER WEBSITES:

Information on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other Websites behaves in the exact same way as if the visitor has visited the other Websites. These Websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that Website.

HOW WE USE THE INFORMATION COLLECTED

We may use information collected to:

• Process and manage purchases made by you
• Prevent fraud
• Respond to your customer service inquiries, post your comments related to our products and services on the Website and take other actions in response to your questions, comments or Website activity
• Operate, maintain and improve our Website
• Communicate with you about special offers, services and promotions that may be of interest to you
• Set up your account for our Website
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them
• Or any other service the built form was created to comply with and its necessary information

HOW WE DISCLOSE THE INFORMATION COLLECTED

We are required to share information in response to legal process, when required to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the Terms and Conditions of Use of our Website and/or the Terms of Service of our Website, and to protect the rights, property and safety of our business, our employees, agents, customers or others.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us. For example, both Administrators and Editors can access:

• Form submission information and other details related to it
• Customer information like your name, email, telephone and physical address information.

Our team members have access to this information to help fulfill entries and support you.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, and/or fill out one of our forms, the information and its metadata are retained indefinitely.This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. We are not legally required to continue to keep or store the information beyond our reasonable use period, and it may be deleted at our discretion.

For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this Website, have left comments, or filled out one of the forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

CONTACT US

If you have any questions, comments or requests regarding this Policy, you may contact us by email at Jen@CascadeICF.com, or by mail at 2355 State St., Ste. 101, Salem, OR 97301.